Our Training & Support Program

Superfinish Express provides all the hands on auto repair training, materials and on-going support that you will need to operate a successful mobile auto repair franchise of your own.

"I feel like I’m part of a family. The guys at head-office are only a phone call away and even come out to my territory and offer help and support whenever I need it."Dave Edwards, Cairns, QLD (Franchisee since August 2010)

Initial training

Initial hands on training is covered in your franchisee fee and consists of a minimum of three weeks one on one instruction at our national office training facility in Brisbane. Training is conducted by our fully qualified and experienced trainers and covers step by step instruction through the paint and bumper repair process, customer service, e-billing, laptop navigation and marketing. The training schedule is personalised to ensure that you feel completely comfortable with our repair systems, from the basic processes right through to the more involved repairs and that you will then feel confident to get started in your own territory.

“I was nervous about starting my own business, but Superfinish Express gave me all the training I needed and helped me get started in my area. Now I have a successful business and control over my future.” - Gary Pelham, Lonsdale, SA (Franchisee since March 2010)

Getting Started

Immediately following your initial training period, a two week, hands on support program is provided in your territory to assist you in establishing your customer base and to oversee your early demonstrations

On-going Support

Superfinish Express wants its franchisees to succeed, that's why we are committed to providing on-going technical and business support to keep franchisees up to date with the latest auto repair techniques and products; and to enable franchisees to discuss and share experiences.

  • Technical help line available 7 days a week 
  • Intranet site providing 24/7 access 
  • Regular field visits and regional workshops 
  • Bi-monthly newsletters 
  • National Conference 
  • Storeroom facility to conveniently purchase products in one place at low prices